If the product is deemed defective, damaged, missing parts or incorrect, you are welcome to return the product purchased online or through our sales consultants for a refund. We will track the information of the updated order during the entire order completion process, and inform you in time to facilitate your receipt of the goods. In exceptional cases, a courier will deliver to your local warehouse or Australia Post and will contact you to pick up your order. We will do our best to ensure delivery within estimated dates, but factors such as public holidays and peak delivery times may not always be possible. When your order is ready for pickup, we will email you with the booking number and when it's time to pick up from our warehouse. In general, Standard shipping: 2 - 7 business days in metro areas (all states) and 7 - 15 business days in regional areas (all states). Your satisfaction with your MyHomeware purchase is important to us. Please feel free to contact us when you have any questions about the product you purchased. We have corresponding warranty period and detailed description according to the product category. Our warranty helps cover manufacturer errors and other issues that may arise during this time. We will try to resolve any issues that arise through our fault of goods. By using this website and its related features, we will send direct updates of premium product information to the email address you provide, with your express consent. We hope to make more of our customers purchase our products, and let our products enhance their homes for comfort and stylish living. Please confirm the needed bathtub waste(s) with your licensed plumber before purchase.Īt MyHomeware, we have been striving to providing customers with high-quality products and good customer service. Original bathtub pop up waste(s) may not be legally allowed in certain VIC and QLD regions. Specification may vary from batch to batch, please make sure you got the measurement details from physical bathtubs before plumbing. Please contact us now or get more information about the Warranty Extensions & Extra Services Upgrades on the checkout page. It can be pure as crystal or creative of beautiful colors illusions.Įxtend Warranty Plans provide you with an extended warranty period.
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